Shipping overview
Every order includes free UK shipping.
We send all parcels with Royal Mail Tracked 24 or an equivalent tracked service.
You’ll get tracking, careful packaging, and a smooth delivery experience from dispatch to delivery.
Shipping & delivery
Shipping made clear
before it reaches your shelf
We offer free tracked UK delivery, realistic estimates, and careful dispatch on every order.
Dispatch times
Orders placed before 2:00 PM (GMT) on working days are usually dispatched the same day.
Orders placed after 2:00 PM, on weekends, or on UK bank holidays are usually dispatched the next working day.
Tracking & delivery
Tracking details are emailed as soon as your order has been dispatched.
Delivery is usually around 1 working day after dispatch, but exact delivery times can vary depending on Royal Mail.
Delivery support
If your order hasn’t arrived within 5 working days of dispatch, please get in touch with us.
We’ll help you check tracking, raise an enquiry, or find a solution as quickly as we can.
What shipping service do you use?
We use Royal Mail Tracked 24 for most UK parcels, or an equivalent tracked service when it is the better option for your order.
When will my order be dispatched?
Orders placed before 2:00 PM (GMT) on working days are usually dispatched the same day. Later orders, weekend orders, and UK bank holiday orders are usually dispatched the next working day.
Where is my order?
Once your order has been dispatched, tracking details are sent by email so you can follow the delivery.
If your tracking has not updated, or your order has not arrived within the expected delivery window, please contact us and we’ll help check it.
Where can I find my tracking?
Tracking details are emailed as soon as your order has been dispatched. Check your inbox and junk folder if you cannot see the tracking email.
What if my parcel is delayed?
If your order has not arrived within 5 working days of dispatch, contact us and we will help check the tracking, raise an enquiry, or find the next best solution.
Do you ship internationally?
We currently focus on UK delivery. If international delivery becomes available, we will update this page and checkout options clearly.
What if my address is wrong?
Contact us as soon as possible. If the order has not been dispatched, we will do our best to update the address before it leaves us.
My question isn’t listed, how can I get help?
If your question is not covered here, you can contact us and we’ll help with delivery, tracking, dispatch timing, address details, or anything else related to your order.